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Three business ideas that can be immediately implemented to increase customer satisfaction.

We are introducing effective ways to utilize surveys, videos, and chat tools.

Telecom Co., Ltd. is an authorized dealer of au. We will propose suitable plans and business efficiency improvements tailored to your needs and conditions. We cater to a wide range of clients, from companies introducing corporate mobile phones for the first time, to those switching from feature phones, and those changing models from other manufacturers. This document explains the concepts and specific approaches to improve customer satisfaction, as well as introduces methods that can be implemented immediately using IT. [Contents] ■ Chapter 1: Three methods that can be implemented immediately to improve customer satisfaction ■ Chapter 2: Case studies on customer satisfaction improvement strategies utilizing IT ■ Conclusion *For more details, please download the PDF or feel free to contact us.

  • In-house SNS

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Corporate online portal "My KDDI Biz"

By applying to become a corporate agent, the quality of response to your requests will improve, and the speed will also increase.

Telecom Co., Ltd. is an authorized agent for au. We will propose suitable plans and business efficiency improvements tailored to your needs and situation. We cater to a wide range of clients, from companies introducing corporate mobile phones for the first time, to those switching from feature phones, and those changing models from other manufacturers. For customers who have contracted au under a corporate name and have already subscribed to the self-portal site 'My KDDI Biz', it is now possible to delegate to au corporate agents using the "Agent My KDDI Biz." [Benefits] ■ Improved quality and speed of response to requests, as we can better understand customer situations. ■ Mobile Rental Plus line additions and model changes can be applied for paperlessly. *For more details, please download the PDF or feel free to contact us.

  • Other Software

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